All orders over £300 (Inc VAT) are shipped free of charge to a UK mainland address. All orders placed before 3pm Monday-Friday are shipped the same day (Excluding national/bank holidays). Any orders placed outside of this, or at weekend will be shipped the next working day. Please feel free to specify your preferred shipping address during your checkout, this can be your work address or whatever may be convenient.
Shipping costs are calculated during the checkout process, relative to value, weight and size - The appropriate options for your order will be offered during checkout along with their respective cost for you to make your choice.
The typical services used to ship most UK mainland orders are;
DPD Next Day - Next working day delivery, including end-to-end tracking with SMS text notification and E-Mail.
Royal Mail Tracked 24 - Next working day delivery, including end-to-end tracking with SMS text notification and E-Mail.
Royal Mail Tracked 48 - 2 day delivery, including end-to-end tracking with SMS text notification and E-Mail.
Royal Mail First Class Large Letter - 1-3 day delivery, suitable for small jiffy bags. Not a tracked service.
Tracking Information
This will be provided automatically by the shipping company if tracking is applicable to the service specified, please ensure you input your E-Mail address and Mobile Telephone number during checkout; failure to do so may result in tracking information being unable to be provided unless you contact us on request.
Collection
You are more than welcome to collect your order from us in person (Free of charge!). Please simply select the collection option during the checkout process and you will receive an order update once the order is ready to be collected. As always, you are welcome to contact us to confirm when you may be collecting or if you have any questions.
Delivery at Race Meeting
This option is available periodically prior to us attending a race meeting, usually the 1/8 Rally-X UK National races, or other larger UK meetings which we may announce we are attending. This is a free of charge option and we will intend on delivering in person once we have arrived at the meeting. Please feel free to contact us for more information.
Order Addition
If you need to add to an order which has not yet shipped, please complete your additional order and select this option during checkout. Please be aware we can't guarantee we can add to an existing order after 3pm, so please make us aware of any additions as soon as possible.
Please Note: Answer-RC reserve the right to alter the shipping option dependant on our own experience, however we will try to ensure an equivalent service to that which you have requested is used, and a partial refund processed if necessary for any reduction in cost.